Talk to a Human
Sometimes it's good to talk. Especially when it comes to reporting faults on laboratory equipment. Not only is it quicker but it allows us to ascertain exactly what has gone wrong with the equipment you are calling about allowing us to attend the breakdown with the parts required, thus negating a visit to establish the cause of the breakdown and parts required.
You have two options when it comes to reporting breakdowns -
1: You can call our team on 0208 663 4610 (urgent breakdowns).
2: You can log a breakdown here, and one of our technical personnel will call you back.
It's also good to talk when you are looking for a new centrifuge, heat sealer or incubator. Let us know what you are currently using or what your intended use for the equipment is, and we will be able to help. We can even offer a range of discounted, refurbished equipment if your budget is constrained.
You can contact us for new equipment via the following mediums.
1: You can call our sales department on 0208 663 4610.
2: You can fill in our equipment finder form and one of our sales representatives will call you back to discuss options.