Our Story

Mark Henderson started Henderson Biomedical in 1987 with the intention of providing a reliable, low-cost service to the NHS for their laboratory equipment. At the time, hospitals were mainly using the original manufacturers to service and repair their equipment. As you can imagine, this is both an expensive and inefficient system.

Henderson Biomedical were pioneers in introducing the now normal practise of employing one company to repair and service all makes of centrifuge and incubator under a single contract. This greatly reduced costs, administration and subsequently, equipment down-time. Simultaneously, we also introduced a price structure based simply on the complexity and size of the equipment to be placed on a service contract, whether 20 miles away, or 200 miles away.

This innovate pricing structure helped Henderson Biomedical expand rapidly and within 10 years, the company was national, offering maintenance and repair to all laboratory across the UK. At this point in time, the company headquarters were in Avenue Road, Beckenham.

During the late 1990’s, Henderson Biomedical expanded rapidly, through the purchase of Clandon centrifuges and then Wifug, manufactured by Eltex, which were used in some of Amercare’s enclosed systems.

Following this rapid expansion, Henderson Biomedical pursued, and was awarded, ISO9000 status, making us one of the first independent service companies to attain this status. The accreditation allowed us to begin servicing equipment in accredited laboratories, broadening our horizons further.

The greatest expansion came in 2004, where Mark Henderson purchased the manufacturing rights of the company, MSE, from Sanyo, of Japan. Due to the increased requirement for space, both companies relocated to Lower Sydenham, and function independently within the same site. This unique set-up allows Henderson Biomedical unrestricted and immediate access to spares and support for all MSE centrifuges, the UK’s most popular brand of centrifuge.